Uniphore

JANUARY 4, 2022

Infographics. Speech Analytics. Analyze Analytics and insights from 100% of interactions across all channels. Moni Manor Chief Product Officer Moni Manor is Chief Product Officer at Uniphore, bringing over 25 years of experience with CRM, UC, CC and AI into this role. U-Self Serve. Case Studies. White Papers.

Contact Center 317

Contact Center Innovation Multi-Channel Customer Retention 317

BirdEye

NOVEMBER 16, 2023

What you can do now: Integrate Birdeye’s AI-powered Review platform into your CRM. What you can do now: Use only high-quality property images, videos, and infographics to enhance property listings. Use data analytics to track website traffic, email open rates, and other metrics for optimization.

Chatbots 109

Chatbots Social Media Consulting Financial 109

SurveySparrow

APRIL 19, 2024

SurveySparrow : For Simplified Data and Advanced Analytics With SurveySparrow, collecting and organizing data is as easy as pie! Share them via multiple channels and visualize the data on an executive dashboard. Once that’s down, analyze it with the advanced analytics tool! Now, it’s time to look at the tools.

Tools 52

Tools Analytics Data e-support 52

transcosmos Information Systems

OCTOBER 22, 2015

Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Salesforce Blog. Mike Wittensein. The Consumerist. Think Customers.

Omni-Channel 48

Omni-Channel Customer Service Self Service Contact Center 48

transcosmos Information Systems

OCTOBER 22, 2015

Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Salesforce Blog. Mike Wittensein. The Consumerist. Think Customers.

Omni-Channel 48

Omni-Channel Customer Service Self Service Contact Center 48

BirdEye

MAY 18, 2023

This is done by providing multi-step email journeys to increase the rate of your email openings and conversions. Google Analytics Google Analytics sets the benchmark for all digital marketing tools to help businesses understand their website performance metrics. .* They majorly focus on infographics and presentations.

Tools 52

Tools Marketing Social Media e-support 52

Currency Alliance

APRIL 10, 2021

While multi-brand collaboration is starting to increase rapidly, the greatest constraint in giving customers more freedom and choice with loyalty currencies is often your brand’s ego. This is also relevant as customers spend much more time in marketplaces like WeChat, Alibaba, Rakuten, or Amazon – channels which you do not control.

Loyalty 52

Loyalty Marketing Loyalty Programs Touchpoint 52