Alida

DECEMBER 7, 2021

At Alida Activate 2021, industry leaders around the world gathered to share the latest and greatest in customer experience (CX) best practices, thought leadership, and more.

Leadership 245

Leadership Industry Customer Experience Customers 245

Alida

AUGUST 17, 2021

For BDG, impactful relationships with Alida is the key to their survey success.

Survey 246

Survey Entertainment Brands 246

ChurnZero

OCTOBER 26, 2021

The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Overall SaaS Award – Marketing Category Winners: Alida. Quantum Metric. SAAS CUSTOMER SUCCESS AWARD WINNERS.

Net Promoter Score 98

Net Promoter Score NPS Software Touchpoint 98

Alida

NOVEMBER 17, 2022

Alida’s Citizenship program, Alida IMPACT , was created to harness the power of our people and products as a force for good to build a positive impact in the communities where we work.

Touchpoint 47

Touchpoint Brands Customer Experience Customers 47

CX Centric

MARCH 29, 2023

On the 29th of June CX-Centric in collaboration with Alida and Anthrolytics hosted a very poignant event which was on Rethinking Employee Experience in the new World of Work. At Alida, she provides a customer experience management and insight platform. He says this is something that was already starting but accelerated last year.

Employee Experience 52

Employee Experience Government Banking Customer Centricity 52

Alida

OCTOBER 5, 2020

Additionally, research conducted by my Alida peers in APAC determined that insight community members also give more in-depth feedback, averaging eight more words per open-ended response than their general population counterparts. Results from a branded concept test conducted among insight community members and a general population sample.

ROI 130

ROI Survey Trends Brands 130