Gainsight

FEBRUARY 22, 2024

As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024. From onboarding to adoption, ideation, and support, communities now offer a comprehensive destination for customers to connect, learn, and engage with peers.

Management 52

Management Gamification ROI Trends 52

BirdEye

MARCH 29, 2024

The short, engaging snippet you share on your Instagram stories can help you connect with your audience like never before. 34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? Table of contents How to post a story on Instagram?

Social Media 107

Social Media Video Guidelines Feedback 107

SurveySparrow

FEBRUARY 22, 2024

Integration capabilities allow you to connect your retention software with your CRM, email marketing tool, e-commerce system, and more. Gamification Tools Gamification is yet another way you can engage with customers and increase retention possibilities. Introducing gamification here can make the learning process more engaging.

Customer Retention 52

Customer Retention Software Gamification e-support 52

ShepHyken

FEBRUARY 18, 2024

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. 6 Ways Businesses Will Be Leveraging Tech For Customer Experience In 2024 by Africa.com (Africa.com) Customer experience has fundamentally changed. Connect with Shep on LinkedIn.

Customer Service 62

Customer Service Net Promoter Score Loyalty Programs Gamification 62

TechSee

SEPTEMBER 2, 2020

Managers can assign collaborative tasks that encourage team members to stay connected and work together to meet specific goals. For example, GitLab encourages its staff to take virtual coffee breaks in the form of video calls where employees connect informally to socialize around a virtual water cooler. billion from 2020 to 2024.

Contact Center 109

Contact Center Employee Engagement Engagement Gamification 109

CSM Magazine

MARCH 5, 2024

from 2024, fueled by several trends, including the use of smartphones. Gamification elements, rewards, and social features can motivate patients to continue their treatment plans and adopt healthy behaviors. The global healthcare IT market is growing, poised to reach $1.8 trillion by 2030. It translates to a CAGR of 15.8%

Engagement 52

Engagement Healthcare Hospitality Gamification 52

ECXO

JANUARY 30, 2024

For example, if a customer has a positive emotional connection with a brand, they are more likely to overlook minor issues or price increases. “This emotional connection can be the key to retaining customers and promoting long-term business growth.” This is what the famous NPS attempts to measure. All Rights Reserved.

Rewards Programs 52

Rewards Programs Loyalty Brands Connections 52