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Top 5 Customer Service & CX Articles for Week of April 29, 2024

ShepHyken

3 Trends That Will Likely Dominate Customer Loyalty Programs In 2024 by Zsuzsa Kecsmar (Forbes) Loyalty programs are often recognized as a way to retain customers and let companies showcase their brand values. Yet, in the current economic landscape, the stakes are higher than ever.

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34 effective Instagram story ideas for businesses to use in 2024 

BirdEye

Table of contents How to post a story on Instagram? 34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? This builds a connection between the audience and the business, strengthening their brand value on the platform.

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Automotive Reputation Management: Win with Digital and Drive Customer Acquisition

InMoment XI

Download InMoment’s 2024 Automotive Reputation Benchmarks Report for an exclusive look at the state of online reputation management in automotive today. The automotive industry relies heavily on brand perception. The highest-performing brands in auto respond to reviews within 1.21

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Local SEO: Tips & Strategies to Get Discovered

InMoment XI

Here’s how to implement a local content marketing strategy effectively: 1. Consider sponsoring local events or community initiatives that align with your brand values and target audience to increase exposure for your content. 60 SEO Statistics for 2024. ( [link] ). References Sagapixel. Access 2/28/24.

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Why your business needs a social media manager

BirdEye

We’ll also share some tips on how to hire the right candidate. They’ll also make sure all posts, comments, and interactions align with your company’s brand values and goals. In 2020, social media ad spend stood at approximately $132 billion, with spending expected to surpass the $200 billion mark by 2024.

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40+ carpet cleaning marketing ideas, strategies, tips & ads 

BirdEye

7 online carpet cleaning marketing ideas 6 offline carpet cleaning marketing strategies 7 commercial carpet cleaning marketing strategies How to get carpet cleaning leads for your business? 6 tips 5 tips on how to start a carpet cleaning business Rebranding? How to get carpet cleaning leads for your business?

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