ShepHyken

SEPTEMBER 19, 2022

Here is an infographic. The author shares the six types of programs and then follows it with an infographic that shares a little more detail. Newsweekme) Customers who don’t feel appreciated can take a lot of money from your business. Go to The Customer Focus to learn more about our customer service training programs.

Loyalty Programs 65

Loyalty Programs Customer Service Infographics Chatbots 65

ShepHyken

JANUARY 24, 2022

Learn how to ensure customer satisfaction despite supply chain disruptions. My Comment: I just came across this article and the accompanying infographic this week, and while it may have come out sooner, the timeliness of it couldn’t be more appropriate. 3 Trends Driving Brand-Defining Customer Service in 2022 by Sarika Khanna.

Customer Service 67

Customer Service Customer Centricity Policies Retail 67

ShepHyken

AUGUST 22, 2022

Dan Gingiss, the “Experience Maker,” shares his wisdom on why customers cancel, the right metrics to use, how to handle customers who cancel, and more. Top 10 Successful CX Strategies – 2022 by SoftClouds. My Comment: Here is an infographic that lists some compelling CX strategies supported by research findings.

Customer Service 14

Customer Service Hospitality Airlines Hotels 14