Remove 2020 Remove Chief Customer Officer Remove Customer Experience Professionals Remove Customer Focused
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5 Female Pioneers in CX Technology to Follow in 2020

Oracle

[link] #customerexperience #leadership #womenleaders pic.twitter.com/mn6B2qNjYs — Jeanne Bliss (@JeanneBliss) March 8, 2020. Jeanne Bliss is one of the most recognizable names in customer experience and customer success today. CX tech is all about creating unforgettable experiences – online and in person.

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Top 10 Customer Experience Podcasts You Should Listen To

Kustomer

As of last year, there were 850,000 active podcasts with over 48 million total episodes in all of 2021, a 20% increase from 2020. Customer retention expert Joey Coleman and social media expert Dan Gingiss host this lively podcast. The Chief Customer Officer Human Duct Tape Show. Author of Chief Customer Officer 2.0,

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Annette Franz. Colin Shaw. Jeff Toister.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. His newest book, Inside Your Customer’s Imagination, will be released in September, 2020. Annette Franz. Colin Shaw. Jeff Toister.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

After beginning her career as a Marketing intern at the Rafain Palace Hotel & Convention Center, she is now a Customer Success Strategy Specialist at Ambev. Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Currently, she is the Vice President of Customer Experience at Bugcrowd.