C Space

JANUARY 18, 2021

The new rules of engagement (according to customers). How did 2020 change the rules of engagement between customers and brands? For nearly a decade, we’ve tracked the connection between companies and customers. Sectors that have traditionally played a background role in our lives made emotion gains in 2020.

Engagement 116

Engagement Apparel Financial Automotive 116

Think Customers

JULY 29, 2022

Businesses are eager to unlock insights that can help them adapt to change and reengage customers. According to IDC analysts, businesses were estimated to have spent $215 billion in 2021 on big data and business analytics solutions, a 10% increase over 2020.

Data 59

Data Apparel Automotive Tourism 59

TechSee

JANUARY 25, 2023

Most field service departments operate in a highly competitive and customer-centric marketplace. link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001. Scott is the former Chairman of the AAA National Automotive Subcommittee and remains an active committee member.

Management 41

Management Automotive Leadership Effort Score 41