5 Must Haves for the 2019 Call Center
Talkdesk
MAY 10, 2019
Sheila McGee-Smith of McGee-Smith Analytics and Patrick Russell, Principal, Product Innovation Marketing at Talkdesk, joined together in a recent webinar to discuss the five must-haves for the 2019 call center. Metrics can help to answer key questions about the operational effectiveness of your contact center.
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