2018 Communication Guest Experience 
Comm100
AUGUST 23, 2018
It’s 2018, and customer expectations are changing faster than ever. This blog post is not about the top customer service trends to watch out for in 2018. The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018.
Customer Bliss
APRIL 19, 2019
You want it now, you want it fast, you want good service, you want it with no friction,” says Fernando Machado, Global Chief Marketing Officer at Burger King, regarding the company’s transformation to improve its guest experience and meet customer needs. Establish a Framework to Connect All Facets of Your Business.
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Avaya
NOVEMBER 7, 2018
The platform delivers real-time notifications across every fathomable communication channel so that users are always in the know (think simultaneous ring on steroids). In 2018, a dose of reality as organizations work to improve communications as a critical driver of digital transformation. Context-Driven Communications.
InMoment XI
OCTOBER 3, 2024
Taking the time to schedule regular check-ins, personalize communication, and remember important dates such as client anniversaries will help strengthen personal relationships and improve client retention. Effective account management requires communication across multiple departments to ensure a cohesive experience.
C Space
AUGUST 5, 2018
We live in a world where online communities are ubiquitous, with almost every global brand using some form of it to uncover insight that leads to business change. July 10, 2018. 5 Retailers With the Best Customer Experiences of 2018. 5 Retailers With the Best Customer Experiences of 2018.
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