Episode 004 – It’s All About the Money - Transforming the Customer Experience
Kristina Evey
JULY 5, 2018
It’s 2018 now… that means that 89% of companies are aware of CX, what it is, and are trying to use it as the tipping point to gain customers. Now… how many years is it reasonable to hope or expect that a happy customer would likely do business with you? Any of you familiar with Nordstrom, Apple, or the Ritz Carlton brands?
Let's personalize your content