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How retailers and “payviders” are disrupting U.S. healthcare in 2024

Clarivate

While the key players’ strategies differ, all are focused on bending the cost curve while increasing patient touchpoints and engagement. Strategy #1: innovate and create Amazon founder Jeff Bezos has said that overnight success takes about 10 years — and that ramp-up period may be what’s playing out for the ecommerce giant in healthcare.

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% What are Customer Data Platforms A Customer Data Platform or CDP is software that aggregates and organizes customer data across various touchpoints and channels into a single, unified database.

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How to Deliver Outstanding Customer Experience Using Cognitive Solutions

LiveChat

International Data Corporation (IDC) recognizes cognitive computing as a major innovation accelerator that has the capacity to drive digital transformation by generating fresh revenue streams, building information-based organizations, and transforming the way business functions. billion in 2018 to USD 15.28 Billion by 2027.