Inspiring Customer Service Excellence: Recapping Day 2 and Wrapping Up C3 2017
Clarabridge
MAY 4, 2017
Following HCSC and Northridge Group’s keynote, Rebecca Liberman, Voice of the Customer Specialist for Lyft, revealed why brands must track feedback in real-time to better delight their customers. In return, brands will be better positioned to be leaders in this CX Revolution and beyond.
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