2017 Analytics Customer Focused Customer Voice 
Verint
MAY 23, 2017
The 2017 Engage Global Customer Conference in sunny Orlando, Florida has kicked off and is going strong! We are delighted to welcome users of solutions and services from Verint as well as the latest additions to our family of companies—Telligent, Contact Solutions and for the first time, OpinionLab.
Verint
MAY 25, 2017
Activities continued this week in Orlando as part of the Verint Engage 2017 Global Customer Conference at the Loews Royal Pacific Resort. Click here for a look back at how the event opened.
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Verint
OCTOBER 4, 2017
Verint is pleased to be a finalist in the 2017 Digital Innovation Awards by Ventana Research in the Customer Excellence category for Verint Digital Feedback Management. With these collective capabilities, organizations can listen, analyze and act on the VoC across digital, voice, text and social interactions.
Verint
AUGUST 1, 2017
Verint Summer School 2017. Verint experts will present 15 English and Dutch interactive webinars throughout August on effective ways to enhance interactions with customers. CXPA Webinar: Five Secrets of Journey Analytics Everyone Must Know. August 1-24; Webinar Series. August 22; Webinar.
Verint
SEPTEMBER 21, 2017
greater year-over-year growth in annual company revenue, and enjoyed an 88 percent customer retention rate vs. 43 percent for all others surveyed. 1 and 2 The Business Value of a Next-Generation Back Office Organization , Aberdeen Group, June 2017. To learn more, listen to the on-demand webinar.
Verint
SEPTEMBER 7, 2017
How do we ensure the best possible experience for our customers? This blog originally ran on Customer Think on June 2, 2017. Details are important, but the CX team can help keep the focus on the big picture, too.
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