Remove 2016 Remove Competitive Advantage Remove ROI Remove Webinar
article thumbnail

The Best Customer Success Resources of 2016

Amity

The Best Customer Success Resources of 2016. February 9-11 - SaaStr Annual 2016. Join 1,000 customer-obsessed business leaders over 3 days to learn how to delight your customers and turn advocacy into a sustainable competitive advantage. May 10-12 - Pulse 2016 Conference. • Webinars. The best part?

article thumbnail

10 massive business trends that will shape 2017 and beyond

Alida

presidential election, we’re entering the new year with a global geopolitical landscape that’s more uncertain and potentially more disruptive to businesses than 2016. Gaining customer trust will become a more significant source of long-term competitive advantage. How smart brands measure customer intelligence ROI.

Trends 0
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design.

article thumbnail

29 Customer Service Training and Coaching Tips

Stella Connect

It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. OKRs can also help improve product testing, customer training webinars, corporate content, employee coaching and training programs, help center resources, and customer experience design.