2016 Call Center Solutions Connections Innovation 
InMoment XI
MAY 4, 2022
We all know that employee loyalty is important , but oftentimes we forget how employee loyalty is connected with customer loyalty and how loyal employees contribute to the success of the entire business. In a 2016 post Talkdesk , a provider of call center solutions, reported the yearly turnover as 30-45%, double or triple that of all U.S.
TechSee
JANUARY 2, 2018
trillion in claims were paid by insurance companies in 2016 alone. One of those companies, Lemonade , is offering innovative business models focusing on a fast and efficient approval process and transforming what consumers (especially millennials) have come to expect from insurance companies. Simple process for wide range of use cases.
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TechSee
JUNE 5, 2018
He unboxed and installed all his newly-purchased connected devices and downloaded the software successfully. trillion hours in 2016 — a year-over-year app engagement increase of over 50 percent. Show, Don’t tell. George is eagerly looking forward to setting up his new smart home. But… it’s not working.
TechSee
FEBRUARY 5, 2018
Consider this recent incident: A telecom’s call center received a call from a customer complaining that he’d been billed more than double the contracted amount per month for the last few years. In 2016, the Consumer Financial Protection Bureau handled approximately 291,400 consumer complaints.
TechSee
NOVEMBER 20, 2017
A year ago we’ve written an article about leading bot solutions in the market place, as we went to update and looked through the top bot solution of 2016 it became clear we had to address the changes in the chatbot echo system, next wee we will follow up with the update on the bots solution to follow.
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