Comm100

JUNE 30, 2016

Time and time again, we see evidence that great customer service experiences are critical in maintaining customer loyalty and satisfaction. According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.”

Customer Service Training 139

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BirdEye

JUNE 21, 2023

With it, you can create an effective marketing strategy to help increase brand awareness and, ultimately, gain a competitive advantage, all based on the revelations you learn. In the next section, we’ll tell you all the reasons why a competitive analysis is a good business strategy. Why is the competitor analysis beneficial?

Analysis 98

Analysis Social Media Hotels Competitive Advantage 98

Grade.us

APRIL 2, 2018

An economic moat is the competitive advantage one company has over their competitors. They're attentive to customer reviews, focused on providing exceptional customer service. If your business is exceptional it won't stay that way. No, I'm talking about an economic moat. Not by default that is.

Ecommerce 38

Ecommerce Competitive Advantage Exceptional Customer Service Innovation 38