2015 Communication Exceptional Customer Service Management 
Kustomer
DECEMBER 4, 2019
Series E funding round is led by Coatue with participation from existing investors Tiger Global Management and Battery Ventures. NEW YORK, NY — December 4, 2019 — Kustomer, the SaaS platform reimagining enterprise customer service, announced today it raised $60 million in Series E funding. RAISE Communications.
Kustomer
AUGUST 3, 2021
Exceptional customer service and automation are not mutually exclusive. Unified customer visibility coupled with AI-driven operations are key for delivering quick, easy, and personalized services customers demand. Raise Communications. Reduced training time for agents. Satmetrix Systems, Inc.,
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Kustomer
DECEMBER 5, 2019
Over the years, I have talked with hundreds of customer service leaders and although they have wanted to deliver exceptional customer experiences, their legacy ticket-centric technology solutions could not effectively enable these leaders to meet the expectations of today’s consumers – forget about exceeding those expectations.
Comm100
JUNE 30, 2016
Time and time again, we see evidence that great customer service experiences are critical in maintaining customer loyalty and satisfaction. According to research conducted in 2015 by Aspect Cloud Solutions , 76% of respondents see “customer service as a ‘true test’ of how much a company values them.”
transcosmos Information Systems
SEPTEMBER 27, 2016
billion smartphone subscribers in 2015 around the world and researchers expect the rate to grow to about 6.1 While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.
transcosmos Information Systems
SEPTEMBER 27, 2016
billion smartphone subscribers in 2015 around the world and researchers expect the rate to grow to about 6.1 While your customers are probably online all the time, chances are, this connectivity offers a new challenge on how to deliver exceptional customer service support for people on the go in this digital age.
transcosmos Information Systems
SEPTEMBER 10, 2015
Exceptional customer service is one of the key factors to business success. In fact, a study shows that providing a bad customer service experience causes US companies a loss of an estimated $41 billion per year. Providing great customer service though is something that must extend to your social media channels.
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