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The FCC’s Reassigned Numbers Database: A Good but Limited First Step

CSM Magazine

One of the most famous TCPA settlements happened in 2014 when Capital One and three collections agencies agreed to pay $75.5M to end a class action lawsuit that arose from calls to customer cell phones. This makes TCPA violations very costly, and why TCPA cases are the second most prevalent type of litigation filed in federal court.

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Insurance, the Internet of Things and customer experience

Eptica

This has tripled since 2014. As the Accenture report highlights, the Internet of Things offers a significant opportunity for insurers to change how they operate, interact with, and serve customers. Share this page on: Tweet.

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What To Expect From Omnichannel Ecommerce in 2022

Magellan Solutions

Recalibrate your understanding of your target consumer because some of what you’ve always known about your customers changed. Because of changes in consumer behavior, retailers may need to adjust their sales and marketing channel mix. in the period of 2014 to 2016. You’ll need to rethink the following: Product assortment.