Strativity

SEPTEMBER 15, 2014

. . . September 2014 News & Insights. . . CEM Certification – October 21 – 23, 2014. . . Strativity would like to cordially invite you to attend our Customer Experience Management (CEM) Certification program. . Proof that Employee Engagement Drives Higher Sales and Customer Loyalty . .

Customer Journeys 52

Customer Journeys CEM Automotive Case Study 52

Beyond Philosophy

OCTOBER 24, 2014

1 Attraction ” on Thursday, October 30th, 2014. 1 Attraction” on Thursday, October 30th, 2014. Colin is an international author of four best-selling books and an engaging keynote speaker. To read more from Colin on LinkedIn, connect with him by clicking the follow button above or below. I couldn’t agree more.

ROI 74

ROI Net Promoter Score CEM Conference 74

Beyond Philosophy

OCTOBER 3, 2014

I agree and believe this is about another critical factor to creating a great Customer Experience, Employee Engagement. 1 UK Attraction ” on Thursday, October 30th 2014. Colin is an international author of four best-selling books and an engaging keynote speaker. Remembering the little things.

Leadership 154

Leadership CEM Sports Hotels 154

Experience Matters

APRIL 7, 2015

Clarabridge connects to all sources of customer feedback, including ratings and reviews , chat , both Clarabridge-generated and third-party surveys , blogs and forums , emails , call centers , social media , and voice recordings. Additionally, 43 industry leading organizations earned 2014 Confirmit ACE Awards. Confirmit.

Groups 120

Groups Multi-Channel Omni-Channel CEM 120