ProProfs Chat
AUGUST 24, 2018
After making a purchase, you’re dissatisfied with a product or service. After being in touch with a customer service representative, the process becomes even more aggravating when a solution isn’t reached. Take your customer relationships seriously. Walgreens’ Customer’s Health Scare. We’ve all been there.
Talkdesk
JULY 20, 2016
Customer service has become the key differentiator between modern businesses. In today’s consumer landscape, companies can’t afford to provide anything less than stellar customer experiences. In the race to the top, many companies make mistakes in their provision of customer service.
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Service Untitled
JULY 3, 2012
Wachovia turned into Wells Fargo in March 2011. They also promised to have more in-house personnel to assist customers and to become more efficient. So how can Wells Fargo and other institutions or businesses become more customer service friendly? Train customer service agents better. photo by: prayitno.
Service Untitled
DECEMBER 5, 2012
Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums. The conversion.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. So, in the spirit of understanding what we can do to actually achieve Excellent Customer Service in 2012, I offer up three resolutions: 1. Focus on the Customer.
Service Untitled
JUNE 11, 2012
Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. Bringing more customer service strategies to traditional shopping stores My son was raised using the Internet and whenever we.
Pretium Solutions
DECEMBER 26, 2011
In these waning days of 2011, we hear much pontificating on those things that will make life better for everyone in 2012. So, in the spirit of understanding what we can do to actually achieve Excellent Customer Service in 2012, I offer up three resolutions: 1. Focus on the Customer.
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