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Brand Promise Delivered as Net Promoter Score Rises Dramatically

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front line employees and the customer, who is often calling only because they have an issue or a problem with the company’s product or service. Pretium Solutions calls this new conversation The Golden Touchpoint™.

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Brand Promise Delivered as Net Promoter Score Rises Dramatically

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front line employees and the customer, who is often calling only because they have an issue or a problem with the company’s product or service. Pretium Solutions calls this new conversation The Golden Touchpoint™.

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Brand Promise Delivered as Net Promoter Score Rises Dramatically

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front line employees and the customer, who is often calling only because they have an issue or a problem with the company’s product or service. Pretium Solutions calls this new conversation The Golden Touchpoint™.

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Golden Touchpoint™ Delivers Brand Promise & Creates Loyal Promoters

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front-line employees and the customer. Look at the results from any current survey out there measuring customer loyalty or brand loyalty.

article thumbnail

Golden Touchpoint™ Delivers Brand Promise & Creates Loyal Promoters

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front-line employees and the customer. Look at the results from any current survey out there measuring customer loyalty or brand loyalty.

article thumbnail

Golden Touchpoint™ Delivers Brand Promise & Creates Loyal Promoters

Pretium Solutions

Customer loyalty is built and sustained on the front line, in those daily interactions that take place between front-line employees and the customer. Look at the results from any current survey out there measuring customer loyalty or brand loyalty.

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12 Top Reputation Management Software for 2020

Grade.us

Ultimate mode enables you to capture detailed information from customers (e.g., Net Promoter Scores, optional survey questions, first-party reviews, and third party reviews — all from the same customer. Review request mode enables you to capture the Net Promoter Score and third party review from your customer.