ShepHyken

JUNE 13, 2022

(CustomerThink) Some of us are old enough to remember when subscriptions were limited to just sports clubs, newspapers, and magazines. In 2009 only 18% of the value of the top 100 brands was in subscriptions. consumers’ perceptions of 221 companies and federal agencies. This grew to 29% by 2018. (The

Customer Service 67

Customer Service Sports Customer Journeys Government 67

Qualtrics

JUNE 6, 2019

Alicia Tillman – Tillman is the Chief Marketing Officer (CMO) of SAP and has 20 years of hands-on marketing executive leadership and general management experience. Follow Alicia for the latest marketing trends and women’s leadership. ( @aliciatillman ). . Follow Diana for marketing leadership insights. ( @DianaMOBrien ).

Brands 33

Brands Leadership Consulting Travel 33

ClearAction

NOVEMBER 16, 2023

Let’s look at a sports analogy for enlightenment. When you’re mature in a sport, it means increased motor skills, strength, power, and in many cases, reduced risk of injury. Voice of Customer Maturity Today Since the 2009 global economic downturn, companies have invested heavily in enterprise feedback management.

Voice of Customer 62

Voice of Customer B2B Leadership Effort Score 62

C Space

SEPTEMBER 28, 2020

But it’s become clear that the current climate is one of near-perpetual disruption, so we decided to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. In early March we began reporting daily on how brands were dealing with Covid-19. Your Vote Can’t.”.

Brands 40

Brands Advertising Policies Tips 40

C Space

JUNE 26, 2020

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. The Indian subsidiary of the consumer products conglomerate Unilever is changing the name of its skin lightening cream Fair & Lovely. The name Splash Mountain will also be retired.

Brands 52

Brands e-support Sports Advertising 52