5 Top Customer Service Articles For the Week of February 8, 2021
ShepHyken
FEBRUARY 8, 2021
(Retail Customer Experience) Tara Bartley, senior manager, industry marketing, and Ashitha Bhanu, industry marketing, Akamai, share Akamai data relating to the most recent holiday shopping season and the top trends in play. Our customers’ expectations (in all types of businesses, not just retail) have changed.
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