Retently

JANUARY 19, 2023

The term product-market fit is relatively recent, being coined by Marc Andreessen in 2007 in his guide for startups, “ The only thing that matters ”. How to measure Product-Market Fit There are many metrics you should consider as, in many cases, you will be measuring satisfaction and engagement levels. What is Product-Market Fit ?

Measurement 158

Measurement Survey Marketing Effort Score 158

Amity

FEBRUARY 10, 2017

Around 2007, I decided to move into the post-sales world because I wanted to get closer to the product, to the value proposition, and to the customer challenges that can be addressed through software. What type of metrics do you watch closely? I was a pre-sales consultant and focused on helping sales land customers.

Customer Success 48

Customer Success Marketing Effort Score Net Promoter Score 48

SurveySensum

JULY 14, 2020

She is also the Founder & President of Megan Germann Insights & Consulting, helping organizations uncover insights, creating a roadmap for success. . As Head of Global NPS he set up best-in-class Net Promoter Score (NPS) programs throughout Europe and Asia. Lead CX Analytics and Insights Manager at CenturyLink.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132