Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Is customer service commensurate with price in real estate sales?

Poor Customer Service 42

Poor Customer Service Customer Service Retail Rewards Programs 42

Service Untitled

AUGUST 24, 2010

Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?

Poor Customer Service 45

Poor Customer Service Hotels Travel Course 45

Service Untitled

MARCH 4, 2009

What interested me was how the importance of customer service varied in different industries. Possibly Related Posts: The cost of poor customer service Genesys Lab in conjunction with Datamonitor/Ovum calculated a 338.5 Do toll-free numbers help customer service? In Europe it is not.

Customer Service 52

Customer Service Poor Customer Service Culture Survey 52

Service Untitled

MAY 13, 2010

Perhaps it is a good idea if a company owner becomes a customer and walks in the shoes of a consumer. Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience.

Feedback 44

Feedback Customer Satisfaction Poor Customer Service Exercises 44

Service Untitled

FEBRUARY 17, 2010

So, what can you do to determine if you are meeting your customers’ service expectations? The first thing you’ll want to do is identify the service expectations of your customers. Take some time to review marketing and service/product information for service promises that could play a big part in expectations.

Meeting 41

Meeting Poor Customer Service Social Media Resources 41