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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

We’ve compiled a short list of innovative customer service technologies developed by talented companies that are dedicated to helping enterprises improve their customer experience at scale and successfully compete in today’s ever-changing business environment. and cloud-based call center offerings. ” 2. Coveo.

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Avaya at GITEX 2017: See What You Can Make with the Latest Technology

Avaya

We’ve been attending this Dubai-based mega-event since 2005 and every year we design our show presence from scratch, to provide fresh and unique info to our customers and partners who invest time in visiting us. Avaya will be at Stand Z-C20 in Za’abeel Hall, Dubai World Trade Center, October 8-12.

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Bureau Veritas ISO 27001 Certification (Press Release)

Magellan Solutions

a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises and large organizations from around the world, has been awarded the International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005).

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Healthcare Industry Trends and Challenges in 2021

GlowTouch

One benefit of difficult times is that they expose weaknesses and inspire innovation. Going forward, successful organizations will need to build upon these synergies, find ways to close gaps, and innovate with partners that bring unique skills for solving problems. Care providers will realize cost savings and more satisfied customers.