Magellan Solutions

NOVEMBER 5, 2015

a Philippine-based provider of contact center, back office and data processing services for small and medium enterprises and large organizations from around the world, has been awarded the International Organization for Standardization certification for Information Security Management (ISO/IEC 27001:2005).

Call Center 40

Call Center Contact Center Government Innovation 40

TechSee

DECEMBER 5, 2017

We’ve compiled a short list of innovative customer service technologies developed by talented companies that are dedicated to helping enterprises improve their customer experience at scale and successfully compete in today’s ever-changing business environment. and cloud-based call center offerings. ” 2. Coveo.

Contact Center 116

Contact Center Customer Satisfaction Technology Self Service 116

GlowTouch

JULY 6, 2021

One benefit of difficult times is that they expose weaknesses and inspire innovation. Going forward, successful organizations will need to build upon these synergies, find ways to close gaps, and innovate with partners that bring unique skills for solving problems. Alternatively, some of these tasks can be outsourced.

Healthcare 52

Healthcare Trends Industry Hospitality 52