Optimove

NOVEMBER 14, 2019

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses. EveryMatrix, founded in 2008, is a leading software supplier to the iGaming and sports betting industries. Microgaming is the world’s largest provider of online gaming software.

Omni-Channel 40

Omni-Channel Multi-Channel Sports Ecommerce 40

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

Magellan Solutions

MARCH 4, 2020

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. There are many reasons why some US companies outsource their IT support to India. This company decided to expand its software development operations in India.

Company 64

Company e-support Call Center Government 64

CX University

FEBRUARY 20, 2018

Businesses that have maintained an above-average American Customer Satisfaction Index (ASCI) in their industry for the ten years between 2004 and 2014, have delivered 400% the returns to shareholders as those with average scores (McKinsey, Putting customer experience at the heart of next-generation operating models).

Customer Experience 68

Customer Experience e-support Customer Centricity Effort Score 68

Wired and Dangerous

MAY 26, 2021

The subtenant’s lease relationship is with the tenant/sublandlord and not the landlord or the landlord’s property manager. If a document is modifiable, a Modify Agreement link displays on the Manage page when the document is selected. Locate Item 9. Governing Law. Item 4 will also require attention.

Travel 91

Travel Consulting e-support Policies 91