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When Do You Need to Outsource a Call Center

Magellan Solutions

NOVEMBER 7, 2023

They first delegated their technical support in India as early as 2004. For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. This setup works well for Microsoft, a leading vendor of computer systems and cloud services.

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Where Will Google Place Trust Next?

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MAY 18, 2021

LSI launched in 2004 and shuttered in 2019, but in the years in between, they spent millions–if not billions—of dollars blanketing the Web with content and ads promoting minimally invasive spine procedures to end back pain. Until we discovered the power of patient reviews. And they all had the same problem: Laser Spine Institute.

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