Give Your Customers the Gift of Live Engagement This Christmas

CSM Magazine

With that being said, it’s not too late to offer Live Customer Engagement for a competitive advantage this season. which she founded in October 2004 and grew into a global SaaS solutions provider for Intellectual Asset Management.

Why Should You Care About Customer Experience?


Customer experience is a term that has been added to the public lexicon steadily over the past 15 years, and is more quickly becoming a staple for new and established companies looking for ways to gain a competitive advantage in their respective markets.

Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Currency Alliance

The hotel market is becoming more competitive, with a larger share of wallet being spent on a greater variety of services. Happily, this increased competition does not pose an existential threat to the hotel as a business model.