Remaining Competitive in Retail: How to Optimize Customer Experience
CSM Magazine
MARCH 24, 2022
Brad Hawkins has been with ServicePower since 2004, where he currently serves as Senior Vice President of Products and Solutions and oversees operations, development and product management. Even when customers are transitioned to a third-party servicer, retailers can use FSM to upsell and cross-sell to increase revenue. About the Author.
Let's personalize your content