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KM2 Solutions Expands Caribbean Operations

CSM Magazine

Lucia in 2004, KM 2 Solutions has seen consistent and exponential growth across the Caribbean and Latin America. KM 2 Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors.

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When Do You Need to Outsource a Call Center

Magellan Solutions

They first delegated their technical support in India as early as 2004. For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. This setup works well for Microsoft, a leading vendor of computer systems and cloud services.

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16 Popular Review Websites Businesses Should Track

ReviewTrackers

Founded in 2004, San Francisco-based Yelp has collected approximately 102 million crowd-sourced reviews of businesses in a wide range of categories — from restaurants and hotels to dentists, boutiques, and mechanics. Doctor and Healthcare Review Sites. General Review Sites. Healthgrades.

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Predict lung cancer survival status using multimodal data on Amazon SageMaker JumpStart

AWS Machine Learning

Enabling precision medicine, anticipating patient preferences, detecting disease, and improving care quality for NSCLC patients are important topics among healthcare and life sciences (HCLS) communities. You will then have the knowledge to build an ML solution using SageMaker for your own healthcare and life sciences datasets and use cases.

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CGS Acquires Mas Cerca Contact Center

CSM Magazine

The acquisition will also secure its dominant position supporting the healthcare, financial services and utilities industries, while furthering its presence into new verticals. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia.

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Does AI Mean the End for Contact Centres or Simply Higher Levels of Customer Care?

CSM Magazine

ChatBots are being used in every industry vertical—retail, automotive, financial services, even healthcare—to replace humans in contact centres. which she founded in October 2004 and grew into a global SaaS solutions provider for Intellectual Asset Management. AI is expected to take over around 38% of US jobs by the year 2030.

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Fine-tune and Deploy Mistral 7B with Amazon SageMaker JumpStart

AWS Machine Learning

Despite the great generalization capabilities of these models, there are often use cases that have very specific domain data (such as healthcare or financial services), and these models may not be able to provide good results for these use cases. billion in 2004, 2003, and 2002. billion, $1.5 billion, and $1.8