Remove 2004 Remove Call Center Remove CRM Remove Healthcare
article thumbnail

When Do You Need to Outsource a Call Center

Magellan Solutions

Let’s explore the signs of when do you need to outsource a call center. They first delegated their technical support in India as early as 2004. For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant.

article thumbnail

Comprehensive Guide to Lead Generation

Magellan Solutions

Lead generation is used in various industries like mortgage , healthcare and even manufacturing. Healthcare. $ Ideally, the software should be able to work with your customer relationship management (CRM) system. With their pool of professional agents, you can get real estate leads, healthcare leads, telecom leads, and more. .