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When Do You Need to Outsource a Call Center

Magellan Solutions

They first delegated their technical support in India as early as 2004. For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. This setup works well for Microsoft, a leading vendor of computer systems and cloud services.

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Comprehensive Guide to Lead Generation

Magellan Solutions

Lead generation is used in various industries like mortgage , healthcare and even manufacturing. Healthcare. $ Ideally, the software should be able to work with your customer relationship management (CRM) system. With their pool of professional agents, you can get real estate leads, healthcare leads, telecom leads, and more. .