SurveySparrow

DECEMBER 4, 2020

Medallia vs SurveyMonkey: Medallia: Founded in 2001, Medallia has a simple mission- ”To create a world where companies are loved by customers and employees alike.” It is an online survey tool that has extremely powerful capabilities of capturing feedback and experience signals whenever customers are interacting.

Comparison 52

Comparison Survey Net Promoter Score Tools 52

Customer Guru

MARCH 7, 2018

I completed my engineering in 2001, majoring in Electronics. I realized that a desk job was not for me and that I wanted to interact more with people. We are the first pharmaceutical company to have added Net Promoter Score in Pharmaceutical Contract Development and Manufacturing Organisation (CDMO) business.

Customer Experience 65

Customer Experience Customer Centricity Chief Customer Officer B2C 65

SmartKarrot

JANUARY 18, 2022

It maps customer journeys, collects omnichannel input, and calculates Net Promoter Score to help organizations track and enhance customer engagement. The USP of the company is personalized video content – leveraging video content for interactions helps businesses increase their sales. Paperflite.

Company 11

Company e-support Customer Journeys CRM 11