Customer Guru

MARCH 7, 2018

Sonia Bhatia Salmin, Ex-Head of Customer Experience at Piramal Pharma Solutions, shares her thoughts on the importance of CX, and how she led Piramal Pharma Solutions into becoming one of the most customer-centric pharmaceutical companies in India. I completed my engineering in 2001, majoring in Electronics.

Customer Experience 65

Customer Experience Customer Centricity Chief Customer Officer B2C 65

SurveySparrow

DECEMBER 4, 2020

Online survey tools are great when it comes to collecting feedback from customers. Hearing feedback from customers and making use of their feedback is one of the best things that businesses can do if they want to achieve incredible success. . The company was started in 1999 and it serves more than 60 million customers worldwide.

Comparison 52

Comparison Survey Net Promoter Score Tools 52

SmartKarrot

JANUARY 18, 2022

A SaaS company is a service provider that hosts applications and makes them available to customers over the internet. Zoho is committed to offering outstanding customer service. Instead of marketing, Zoho invests in R&D and customer service. The platform helps create customized videos for businesses in all stages.

Company 11

Company e-support Customer Journeys CRM 11