2001, Customer Base, Customer Success and Metrics

Here’s Why Your Customer Success Strategy Needs Data Science

Gainsight

OCTOBER 19, 2018

All over the world, companies are using data science to cultivate a healthy customer base. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. The Limit Does Not Exist…Yet. Look around you.

Customer Success

Customer Success Data Strategy Analysis

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

Amity

NOVEMBER 25, 2014

Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software , to talk about demonstrating the need for Customer Success. Here are the “aha!” We don’t think so.

Customer Success

Customer Success Chief Customer Officer Financial Sales

Customer Experience Update

Here’s Why Your Customer Success Strategy Needs Data Science

CS in Conversation: Focus on Adoption to Demonstrate the Need for Customer Success

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