Remove pt-pt contact-center-critical-capabilities
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3 Best Practices for Emerging Outsourcing Priorities

COPC

This blog entry was written in conjunction with our upcoming Optimizing Post-Pandemic Contact Center Outsourcing Relationships pre-event workshop during Execs In The Know’s Customer Response Summit. Please register here to attend the event on Monday, October 18, 2021, from 11:00 AM – 12:30 PM ET/8:00 AM – 9:30 AM PT.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. Customer Experience – The new focus of 2020! LinkedIn : [link]. Website : [link]. LinkedIn : [link].