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This Is AI, Episode 1: Unpacking AI: The Rise & Reach of Generative Models

West Monroe

Subscribe Spotify Apple Podcasts Pandora iHeart Group Copy Created with Sketch. Email LinkedIn Twitter icon Facebook printer copy Print this page About the Episode In the inaugural episode of "This is AI," hosts EJ , Erik Brown , and Ryan Elmore from West Monroe lay the groundwork for a series exploring generative AI.

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Top 5 Customer Service & CX Articles for Week of December 25, 2023

ShepHyken

Teeing up Employee Experience to Enhance Customer Experience by Dom Nicastro (CMSWire) This intimate knowledge, combined with his experience in various operational roles within the golf industry, equipped him with a unique perspective on what it takes to elevate a golf club’s overall experience.

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AI IRL Podcast Episode 6: Big Companies Need to Be More Agile, Digital, and Analytics-Driven

Bold360

In a recent episode of AI: IRL, he unpacked what transformation truly is, an analytics-focused 5 step transformation strategy, and how employees can drive transformational change. Sid Raisoni , the Head of Analytics at Nestle Waters, is an expert on digital transformation in big companies. What is Transformation?