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Customer Experience: Where do I Begin? by Marleen Van Wijk

ijgolding

I first met Marleen Van Wijk in the Dutch city of Utrecht last year at a summer drinks event hosted by fellow CX Professional, Nienke Bloem. Marleen worked for Canon Europe, the largest telco in The Netherlands, KPN and is currently working for Post NL, the Dutch post and parcel company. Marleen and I hit it off immediately.