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NetBase Quid World Tour: Charlotte, Dallas & Austin

NetBase

So, a Consumer and Market Intelligence Breakfast Seminar seemed the best way to deliver it en masse! It was a behind-the-scenes look at how Chili’s developed a new multi-year strategy to understand and address audiences with the right content through the right channels. And it was pretty incredible.

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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

CX software aids companies in offering more personalized experiences and more accessible customer service through self-service functionality and rich support portals that grow and evolve with the business to adapt readily to customers’ needs, helps to reduce lengthy wait times when customers contact call centers, and much more.