Lifetime Customer Net Promoter Score NPS Travel 
ijgolding
MAY 20, 2015
Customer Service has always been part of their DNA, culminating in the production of the book ‘Exceeding Customer Expectations: What Enterprise, America’s #1 Car Rental Company, Can Teach You about Creating Lifetime Customers’ in 2007. A promoter is an advocate of your business.
SurveySensum
JULY 14, 2020
Since then, he has helped dozens of companies in conducting meaningful business insights, designing and engineering CX, optimizing Customer Service Excellence, Voice of Customers, NPS, Analytics, CX Strategy & Frameworks. Jaap Wilms has over two decades of experience in Customer Experience. LinkedIn : [link] /.
Expert insights. Personalized for you.
120 
Let's personalize your content