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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In this list, you will find the customer service developments that have reshaped consumer expectations, and that are on their way to determining the customer expectations of the future. Organic Mobile Experiences Blur Channel Lines. Recommended for you: Get Ready for The Shopping Season with These 10+ Tips.

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Amazing Business Radio: Cameron Mitchell

ShepHyken

There should be an almost even split between cultural and fiscal responsibility, the scales tipped in favor of culture. How can I create the best guest experience? How do we define ourselves? What is our mission? What is your role? What is our goal? The number one goal should be to maintain your company’s culture and values.

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Competitor analysis secrets: Win the business battle [Free template]

BirdEye

In this article, we’ll explore why it’s beneficial to include a competitor analysis in your business strategy, give tips on how to thoroughly identify and investigate the differences between your business and your competition as well as share a free competitor analysis template. Table of contents What is competitor analysis?