SurveySparrow

MAY 22, 2020

With webinars, you can interact with your audience directly, something that videos or an ebook does not offer. Use headings and subheadings for your readers to improve their user experience. 4 Produce an ebook. Ensure that your website is easy to use, fast, and sleek in terms of design and usability. #4

Strategy 52

Strategy Social Media eBook Conference 52

CSM Magazine

MAY 24, 2021

Features like NLP and extractive QA (an algorithm that allows your website to deliver featured snippets of information from long-form and unstructured data like product manuals, tutorials, or ebooks) ensure the rich content about your business is accessible for your customers to actually self-serve when they have an issue. About the Author.

Self Service 52

Self Service eBook Chatbots Customers 52

ChurnZero

MARCH 27, 2020

” As New York Magazine shares , during a postmortem, a Microsoft employee attributed Clippy’s fatal flaw to being “optimized for first use”—only taking into account novice Microsoft users. Had Clippy targeted his help based on users’ behavior and engagement, his saga may have ended differently. His famous last words?

Tips 52

Tips Self Service Effort Score Customer Success 52