HGS Roundtable: Top Customer Experience (CX) Trends in 2019
Team HGS
JANUARY 9, 2019
This innovation is designed to provide the right answer fast – and leans on self-service, mobile, messaging, social media, artificial intelligence, robotic process automation (RPA), and the effective use of analytics, everywhere. For these trends in full, visit our ebook. What’s the reason for this?
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