eBook Magazine Sales Self Service 
Solvvy
JUNE 17, 2021
When it comes to automated, personalized support, reading subscription service Scribd knocks it out of the park. Scribd’s platform offers access to the best ebooks, audiobooks, magazine articles, documents, and more for over a million people around the world. Premium Service for Premium Customers.
Team HGS
MARCH 6, 2019
This HGS ebook covers 11 trends, from those in self-service, mobile service, messaging, and social media, to artificial intelligence, robotic process automation and analytics. HGS is proud to be recognized in the “2019 Training Top 125” by Training Magazine.
ChurnZero
MARCH 27, 2020
” As New York Magazine shares , during a postmortem, a Microsoft employee attributed Clippy’s fatal flaw to being “optimized for first use”—only taking into account novice Microsoft users. Have you been forced to inherit hand-me-down sales tools that weren’t built with the Customer Success Manager (CSM) in mind?
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