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AI in CX: How to Incorporate AI in Customer Experience to Elevate Your Business

SurveySensum

Moreover, your team can also create hyper-targeted marketing campaigns based on this data to connect with the right audience. For example, e-commerce businesses can leverage predictive analysis to prevent customer churn. 24/7 Customer Support Here’s one of the best ways to leverage AI for customer experience.

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Taking Advantage of Social Commerce with Pam O’Neal

Kustomer

As the Senior Marketing Director at Kustomer, Pam is experienced in social commerce and she spills the secrets on how to take advantage of this tool in your business. E-Commerce for the Social World. She’s our Growth Marketing Director. E-commerce, social commerce, and commerce in general. Pam, thanks for joining.

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Taking Advantage of Social Commerce Strategy with Pam O’Neal

Kustomer

Social commerce is a kind of e-commerce that uses online social networks to help in the buying and selling of goods and services. Hi, I’m Gabe Larson, I’m the Vice President of Marketing here at Kustomer, the top rated CRM and customer service platform for businesses who want to connect with more customers across more channels.

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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Customers were switching to other fashion brands due to limited stock availability. Several factors can contribute to this issue: it could be due to a lack of customer awareness lack of customer interest in the category ineffective marketing strategies limited product assortment intense competition from other brands. The observation?

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Accelerate client success management through email classification with Hugging Face on Amazon SageMaker

AWS Machine Learning

By implementing a modern natural language processing (NLP) model, the response process has been shaped much more efficiently, and waiting time for clients has been reduced tremendously. With the aim to democratize investment, the company provides its clients with easy access to the financial markets.

e-support 101