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8 In-App Survey Best Practices for App Improvement

SurveySensum

They also provide you with valuable insights to enhance the overall user experience, leading to higher customer satisfaction and retention rates. Don’t Disrupt the User Experience Imagine exploring a hotel booking app. You are browsing through different hotels and trying to book one but a survey keeps popping up every 2 minutes.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

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Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author . Lynn Hunsaker started her career as chair of a 20-country, 6-division task force designing customer satisfaction methodology as a manager in the Strategic Planning department at then-Fortune-250-ranked Sonoco Products. LinkedIn : [link].