Customer Journeys Fashion Online Experience User Experience 
ijgolding
DECEMBER 11, 2014
Let me start with the online experience. It does what it needs to do, but does not offer the most intuitive of online user experiences. For example, online check in is not that easy to figure out. Checking in at London Gatwick was also an interesting experience. Tweeting at 30 thousand feet!
Maru Group
DECEMBER 18, 2018
Since 1999, Maru/edr have been benchmarking the online retail landscape over the crucial Christmas trading period to unearth best practice and understand what makes a winning digital customer experience. What makes ASOS’s online experience so great? And this Christmas is no different. 2018 Christmas Winners.
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