article thumbnail

Top 15 NBFC Customer Feedback Tools for Effective Feedback Management

SurveySensum

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. It specializes in customer experience management.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Top 10 Drift Competitors & Alternatives For 2023

SurveySparrow

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. It now takes care of the entire customer journey while collecting actionable insights along the way. Enters SurveySparrow. You got to schedule a call or a demo to know it exactly. #8

article thumbnail

Top 10 Drift Competitors & Alternatives For 2023

SurveySparrow

This omnichannel feedback solution has come a long way from being a survey tool to a complete customer experience management platform. It now takes care of the entire customer journey while collecting actionable insights along the way. Enters SurveySparrow. You got to schedule a call or a demo to know it exactly. #8