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Online reviews: The ultimate guide to customer reviews

BirdEye

Respond promptly Customers expect a response to their complaint within 48 hours. The sooner you can respond to an unsatisfied customer, the better. For example, if you work in hospitality or tourism, TripAdvisor is a great site to utilize. Get a review management system. Industry specific sites may be helpful.

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Are you on these 40+ powerful eCommerce review sites?

BirdEye

Travel review sites to onboard new customers For a business in the hospitality or tourism industry, getting listed in these top travel review sites is a must because, apart from building your reputation in a global diaspora, these are storytelling platforms where travelers share unique experiences and narratives with the travel community.